🚚 Shipping Information – Zack Fitness

Clear. Transparent. Worldwide.

At Zack Fitness, we aim to deliver premium fitness equipment and recovery products safely and efficiently to customers worldwide. Below you’ll find everything you need to know about our shipping process, timelines, and delivery expectations.

🌍 Worldwide Shipping

We ship internationally to customers across the UK, USA,Europe, and worldwide.

Depending on the product and destination, orders are shipped from our UK or Hong Kong warehouses to ensure the best availability and logistics. 

⏳ Processing Time

  • Orders are processed Monday to Friday

  • Processing time: 1–3 business days

  • Orders are not processed on weekends or public holidays

Once your order is processed, it will be dispatched and you will receive a shipping confirmation email.

📦 Estimated Delivery Time

Due to high demand and international logistics, delivery times may vary:

  • Estimated delivery: 2–4 weeks

  • Delivery time depends on destination, customs clearance, and local courier services

Please note: delivery times are estimates, not guarantees.

🔍 Order Tracking

Once your order has shipped, tracking information will be provided when available.
Some international shipments may show limited tracking updates until the parcel reaches your local carrier.

🛃 Customs, Duties & Taxes

  • Prices on our website are listed tax-free

  • Import duties, customs fees, or local taxes may apply depending on your country

  • These charges are determined by your local customs authority and are the customer’s responsibility

Zack Fitness is not responsible for delays caused by customs clearance.

❗ Delays & Missing Orders

If you have not received your order within 30 days of shipping, please contact us.
You may be eligible for a full refund or replacement, depending on the situation.

📩 Need Help With Shipping?

For any shipping-related questions, please contact us:

📧 Email: info@zack-fit.com

Our support team responds within 24 hours (Monday–Friday) and will be happy to assist you.

✅ Our Commitment

✔️ Transparent shipping policies
✔️ Worldwide delivery support
✔️ Clear communication
✔️ Trusted logistics partners

At Zack Fitness, we don’t just ship products — we deliver performance, recovery, and results.